Controller vs Processor
Why
This is a standard response for security questionnaires. Use this to clear deal-flow bottlenecks.
Core Concepts
Definition
Controller decides 'why' and 'how' data is used; Processor acts on the Controller's instructions.
Short Answer
We act as a Data Processor for customer data and a Controller for our own account management data.
Detail
Controller decides ‘why’ and ‘how’ data is used; Processor acts on the Controller’s instructions.